In order to help you to take care of your bag, we added a link to explain what to do in each case. You can find our tips here.
WHY CAN I TAKE SEVERAL WEEKS TO GET MY ORDER ?
This time is due to our fabrication process : all of our products are hand made by artisans.
We prefer to make you wait than offering a bad quality product. It is worthy to wait one week more to have a product which lasts for all of your life.
ARE THE LEATHERS YOU USE GENUINE EXOTIC SKINS ?
Yes, they are. All of our skins are genuine exotic skins delivered with a CITES certificate.
IS THE BAG SENT WITH SOMETHING TO PROTECT IT ?
Yes, it is. With your order you will receive :
– a cotton dustbag
– an authenticity card from Courtisan Couture
– a copy of the CITES certificate for the leather
WHAT ABOUT THE SHIPPING ?
The shipping is free without a minimum purchase requirement. We offer you a classical shipping with Colissimo, if you want a faster delivery, you can choose the Chronopost service with additional fees: 35 euros for France and 40 euros for Europe. We don’t offer the fast shipping for the rest of the world.